The Nigerian Electricity Regulatory Commission (NERC) has directed all Electricity Distribution Companies (DisCos) to implement the April 2024 supplementary multi-year tariff order.
NERC also directed the DisCos to provide clarity to all affected customers following the latest tariff order.
This was disclosed in a statement issued by the Deputy General Manager, Market Competition & Rates of NERC, Abba Terab on Saturday.
“Further to the issuance of the April 2024 Supplementary Multi-Year Tariff Order and review of tariffs payable by Band A customers, it is crucial for the DisCos to provide as much clarity as possible to the affected customers.
“Therefore, the DisCos are hereby directed to implement the following updates: All DisCos shall ensure that ONLY the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as band A for the purpose of vending to prepaid customers and billing for post paid customers on their networks.
“All DisCos are required to immediately post on their websites the schedule of approved Band A feeders that have been affected by the rate review,” the statement reads in part.
The Commission also stated that; “All DisCos shall set up a portal by 10th April 2024 on their website that allows all customers to check their current Bands by entering their meter or account numbers.
“All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024.”
NERC further said that it will monitor compliance with the requirements provided – and vowed to continue to offer support to all stakeholders in the sector.
